Comprehensive services for seamless installation, integration, network design, deployment, training, and exceptional customer support.
DORADO SOFTWARE SUPPORT

Global Product Support

Our experienced, knowledgeable, and accessible team of technical engineers is here for you through every aspect of the operational process, from development to implementation to production system support. We are committed to ensuring our customers get up and stay up fast.

Training

Dorado Software offers customers implementation services and instructor-led training options, both web-based and onsite.

To discuss class options and to order:

Professional Services

At Dorado Software, we provide a full spectrum of services to ensure the smooth and successful deployment of your solutions. With a focus on quality, scalability, and efficiency, we empower organizations to meet their goals while maximizing the value of their investments. Here’s how we can help:

  • Installation
  • Network Assessment
  • Network Design
  • Network Migration
  • Network Deployment
  • OSS/Systems Deployment

Installation

Dorado’s Installation services are tailored to your organization’s unique needs. Our experts collaborate with your team to gain a deep understanding of your network and operational requirements. Whether you're starting from scratch, augmenting an existing infrastructure or migrating from legacy to Open Networking,we provide precise installation, migration and seamless integration of solutions, ensuring your systems align perfectly with your strategic objectives.

Network Assessment

The Dorado Network Assessment service identifies elements in your network that need an upgrade or replacement and elements in your network that can fulfill service or growth needs. Network assessment helps organizations to more efficiently and cost effectively manage the various components of their network infrastructure.

Some key areas addressed:

  • Configuration security and compliance
  • Inventory management
  • Migration strategy
  • System uptime
  • Managing and deploying updates in a heterogeneous environment
  • Reporting

Network Design

Our Network Design services ensure your infrastructure is built to last. We specialize in designing robust, scalable networks with precision, enabling your organization to operate with confidence. By prioritizing optimal performance from day one and minimizing downtime during deployment, we help you stay ahead in today’s fast-moving, technology-driven landscape.  

Network Migration

Dorado Software's Network Migration services are designed to deliver seamless transitions with minimal impact on your operations. Our experts specialize in migrating networks from legacy systems to modern, scalable architectures, ensuring business continuity and reducing downtime. With a deep understanding of complex infrastructures, we plan and execute migrations with precision, enabling your organization to modernize effectively while preserving essential functionality throughout the process.

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Network Deployment

When it’s time to turn designs into reality, Dorado’s Network Deployment services deliver efficiency and reliability. Our team manages every detail of the deployment process, ensuring that hardware, software, and configurations are implemented flawlessly. With an emphasis on rapid, disruption-free deployment, we help you get your networks up and running with minimal impact on business operations. The result? A solid foundation for your organization to grow and thrive.

OSS/Systems Deployment

The Dorado Services team has years of experience in multi-vendor and multi-technology OSS solutions for your network and data center infrastructures. We offer  OSS/Systems Deployment services that add value to solution deployments, including best practices, KPI reporting, and automated business process enablement.  In addition, Dorado Software offers post-deployment services to help customers maximize their ROI from these solutions.

Expertise, Precision, World-Class Solutions 

At Dorado Software, we combine expertise, precision, and world-class solutions to ensure the success of every project. Whether it’s deploying new systems, refining existing networks, or providing ongoing support, our team is committed to helping your business achieve its full potential. We can ensure seamless implementations, reduced downtime, and long-term value that drives results.

  • Get up and running quickly
  • Ensure your projects are more successful
  • Get the most out of your investment
  • Help you Integrate Cruz with other systems
  • Make sure that you have a high quality implementation